About Us
From One Home to Another
(It all started with a simple idea: to make everyday life at home more comfortable.)
SoftLiving Co. was founded with a clear vision – to offer carefully selected products that make everyday living more practical, stylish, and comfortable. What began as a small online project quickly grew into an expanding shop serving customers across the United Kingdom and beyond.
We noticed that many home and household products are either overpriced or fail to meet expectations in terms of quality. That’s why we created SoftLiving Co. – an online store that offers functional, modern, and reliable products at a fair price-to-quality ratio.
Today, we serve customers who value quality, functionality, and a smooth shopping experience. Every product in our range is selected based on clear criteria, particularly in terms of craftsmanship, material quality, and everyday usability.
Our Quality Promise
We work with carefully selected suppliers and review every product before adding it to our range. We place particular emphasis on:
- Reliable craftsmanship
- Safe and durable materials
- Appropriate packaging
- Practical functionality
- Fair value for money
To ensure a smooth ordering process, we partner with established shipping providers. This allows us to guarantee that your order is securely packaged and fully trackable.
In addition, we offer:
- Transparent shipping information
- Secure payment methods via trusted providers
- Clear return and cancellation policies in line with legal requirements
- Accessible and responsive customer support
Customer Service at Eye Level
At SoftLiving Co., the customer is at the heart of everything we do. We value transparent communication and fair, respectful service. Our goal is to build long-term trust and provide you with a safe and reliable shopping experience.
If you have any questions about our products, delivery times, or return policies, our customer service team will be happy to assist you.
Contact
You can reach us via:
Our contact page
Email: softlivingco.office@gmail.com
Phone: +49 15739652604
We aim to respond to all enquiries as quickly as possible during our business hours.